中国广电-武隆 发表于 2023-5-20 07:27:46

助老爱老|主动担当社会责任? 满足老年真实需求

<section style="background-color: rgb(218, 235, 255);font-size: 16px;"><section style="text-align: center;justify-content: center;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 85%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;border-style: solid;border-width: 1px 0px;border-top-color: rgb(76, 117, 166);border-bottom-color: rgb(76, 117, 166);height: auto;"><section style="letter-spacing: 5px;color: rgb(76, 117, 166);line-height: 1.4;" powered-by="xiumi.us"><p><strong><span style="font-size: 24px;">&nbsp;主动担当社会责任&nbsp;</span></strong></p><p><strong><span style="font-size: 24px;">满足老年真实需求</span></strong></p></section></section></section><section powered-by="xiumi.us"><p style="text-align: center;white-space: normal;"><span style="font-size: 14px;color: rgb(54, 111, 167);"><br/></span></p><p style="text-align: center;white-space: normal;"><span style="font-size: 14px;color: rgb(54, 111, 167);">中国广电重庆公司深度调研老年用户服务需求</span></p><p style="text-align: center;white-space: normal;"><span style="font-size: 14px;color: rgb(54, 111, 167);">升级适老化特色服务举措</span></p><p style="text-align: center;white-space: normal;"><span style="font-size: 14px;color: rgb(54, 111, 167);">用高品质服务增强老年用户</span></p><p style="text-align: center;white-space: normal;"><span style="font-size: 14px;color: rgb(54, 111, 167);">获得感、幸福感、安全感</span></p><p style="text-align: center;white-space: normal;"><span style="font-size: 14px;color: rgb(54, 111, 167);">升级适老化特色服务举措主要包括</span></p><p style="text-align: center;white-space: normal;"><span style="font-size: 14px;color: rgb(54, 111, 167);">面对面温暖服务</span></p><p style="text-align: center;white-space: normal;"><span style="font-size: 14px;color: rgb(54, 111, 167);">手册指引·关爱相伴</span></p><p style="text-align: center;white-space: normal;"><span style="font-size: 14px;color: rgb(54, 111, 167);">爱心课堂·助老爱老</span></p></section><section style="text-align: center;justify-content: center;display: flex;flex-flow: row nowrap;margin-bottom: 10px;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;flex: 0 0 auto;height: auto;box-shadow: rgb(0, 0, 0) 0px 0px 0px;align-self: flex-start;"><section style="justify-content: center;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgb(246, 211, 117);padding: 3px 10px;border-style: solid;border-width: 0px;border-color: rgb(62, 62, 62);align-self: flex-start;flex: 0 0 auto;"><section style="color: rgb(255, 255, 255);text-align: justify;font-size: 18px;letter-spacing: 2px;padding-right: 20px;padding-left: 20px;" powered-by="xiumi.us"><p style="white-space: normal;"><strong>举措一:</strong><strong>面对面温暖服务</strong></p></section></section></section></section></section><section style="text-align: center;justify-content: center;margin-right: 0%;margin-left: 0%;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 90%;vertical-align: top;border-style: solid;border-width: 1px;border-color: rgb(54, 111, 167);flex: 0 0 auto;height: auto;background-color: rgb(255, 255, 254);align-self: flex-start;"><section style="margin-top: 20px;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;"></section></section><section style="text-align: justify;" powered-by="xiumi.us"></section><section style="justify-content: center;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 90%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;border-style: dashed;border-width: 1px;border-color: rgb(54, 111, 167);height: auto;"><section style="text-align: left;justify-content: flex-start;display: flex;flex-flow: row nowrap;margin-top: 30px;margin-bottom: 10px;transform: translate3d(10px, 0px, 0px);" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;border-style: solid;border-width: 2px;border-radius: 0px 100px 0px 0px;border-color: rgb(246, 211, 117);min-width: 5%;flex: 0 0 auto;height: auto;background-color: rgb(246, 211, 117);align-self: flex-start;"><section style="text-align: center;color: rgb(255, 255, 255);padding-right: 15px;padding-left: 15px;letter-spacing: 1px;" powered-by="xiumi.us"><p><strong><span style="caret-color: rgb(0, 0, 0);">营业厅实施软、硬件适老化打造</span></strong></p></section></section></section><section style="margin-top: 10px;margin-bottom: 10px;" powered-by="xiumi.us"><section style="text-align: justify;line-height: 2;letter-spacing: 1px;padding-right: 15px;padding-left: 15px;font-size: 14px;color: rgb(62, 62, 62);"><p style="white-space: normal;">硬件上为老年用户提供绿色通道、爱心服务窗口、爱心座椅、便民服务箱等贴心、暖心的适老化硬件配置;软件上从客户迎接、进厅关怀、业务演示、业务办理、客户送别等五大场景,结合老年人特点,执行标准化服务动作,为老年客户提供便捷、暖心服务。</p></section></section></section></section><section style="text-align: justify;" powered-by="xiumi.us"></section><section style="justify-content: center;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 90%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;border-style: dashed;border-width: 1px;border-color: rgb(54, 111, 167);height: auto;"><section style="text-align: left;justify-content: flex-start;display: flex;flex-flow: row nowrap;margin-top: 30px;margin-bottom: 10px;transform: translate3d(10px, 0px, 0px);" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;border-style: solid;border-width: 2px;border-radius: 0px 100px 0px 0px;border-color: rgb(246, 211, 117);min-width: 5%;flex: 0 0 auto;height: auto;background-color: rgb(246, 211, 117);align-self: flex-start;"><section style="text-align: center;color: rgb(255, 255, 254);padding-right: 15px;padding-left: 15px;letter-spacing: 1px;" powered-by="xiumi.us"><p><strong><span style="caret-color: rgb(0, 0, 0);">一对一管家式适老化特色服务</span></strong></p></section></section></section><section style="margin-top: 10px;margin-bottom: 10px;" powered-by="xiumi.us"><section style="text-align: justify;line-height: 2;letter-spacing: 1px;padding-right: 15px;padding-left: 15px;font-size: 14px;color: rgb(62, 62, 62);"><p style="white-space: normal;">广电好师傅在服务准备、服务行动、服务结束三大关键触点为老年用户提供上门收费、检测信号、办理业务、障碍修复、使用教授、温情关怀等一对一管家式适老化特色服务举措。</p></section></section></section></section><section style="text-align: justify;" powered-by="xiumi.us"></section><section style="text-align: left;justify-content: flex-start;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;background-color: rgb(246, 211, 117);"><section style="text-align: center;font-size: 12px;color: rgb(255, 255, 255);letter-spacing: 4px;line-height: 1.8;" powered-by="xiumi.us"></section></section></section></section></section><section style="text-align: center;justify-content: center;display: flex;flex-flow: row nowrap;margin-bottom: 10px;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;flex: 0 0 auto;height: auto;box-shadow: rgb(0, 0, 0) 0px 0px 0px;align-self: flex-start;"><section style="justify-content: center;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgb(246, 211, 117);padding: 3px 10px;border-style: solid;border-width: 0px;border-color: rgb(62, 62, 62);align-self: flex-start;flex: 0 0 auto;"><section style="color: rgb(255, 255, 255);text-align: justify;font-size: 18px;letter-spacing: 2px;padding-right: 20px;padding-left: 20px;" powered-by="xiumi.us"><p style="white-space: normal;"><strong>举措二:手册指引·关爱相伴</strong></p></section></section></section></section></section><section style="text-align: center;justify-content: center;margin-right: 0%;margin-left: 0%;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 90%;vertical-align: top;border-style: solid;border-width: 1px;border-color: rgb(54, 111, 167);flex: 0 0 auto;height: auto;background-color: rgb(255, 255, 254);align-self: flex-start;"><section style="margin-top: 10px;margin-bottom: 10px;line-height: 0;" powered-by="xiumi.us"><section style="vertical-align: middle;display: inline-block;line-height: 0;width: 85%;height: auto;"></section></section><section style="text-align: justify;" powered-by="xiumi.us"></section><section style="text-align: justify;font-size: 14px;color: rgb(62, 62, 62);line-height: 2;letter-spacing: 1px;padding-right: 25px;padding-left: 25px;" powered-by="xiumi.us"><p style="white-space: normal;">涵盖与老年人数字化、便捷化生活息息相关的《银龄守护手册》在实体营业厅、地推现场以及上门服务场景正式亮相。同时,为65岁及以上老年人提供讲解服务,将根据需求发放/推送手册,用实实在在的关爱全方位守护老年人。</p></section><section style="text-align: left;justify-content: flex-start;display: flex;flex-flow: row nowrap;margin-top: 10px;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;border-style: solid;border-width: 0px;border-color: rgb(111, 106, 139);padding: 25px 15px;background-color: rgb(255, 255, 255);"><section style="text-align: center;justify-content: center;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: middle;width: auto;align-self: center;flex: 0 0 0%;height: auto;"><section style="transform: rotateZ(315deg);" powered-by="xiumi.us"><section style=""><section style="display: inline-block;width: 11px;height: 11px;vertical-align: top;overflow: hidden;border-style: solid;border-width: 3px 0px 0px 3px;border-color: rgb(111, 106, 139) rgb(62, 62, 62) rgb(62, 62, 62) rgb(111, 106, 139);"><section style="text-align: justify;" powered-by="xiumi.us"></section></section></section></section></section><section style="display: inline-block;vertical-align: middle;width: auto;align-self: center;flex: 100 100 0%;height: auto;margin-right: 10px;"><section style="display: inline-block;width: 100%;vertical-align: top;overflow-x: auto;" powered-by="xiumi.us"><section style="overflow: hidden;width: 300%;max-width: 300% !important;"><section style="display: inline-block;vertical-align: middle;width: 33.3333%;" powered-by="xiumi.us"><section style="line-height: 0;"><section style="vertical-align: middle;display: inline-block;line-height: 0;"></section></section></section><section style="display: inline-block;vertical-align: top;width: 33.3333%;" powered-by="xiumi.us"><section style="line-height: 0;"><section style="vertical-align: middle;display: inline-block;line-height: 0;"></section></section></section><section style="display: inline-block;vertical-align: top;width: 33.3333%;" powered-by="xiumi.us"><section style="line-height: 0;"><section style="vertical-align: middle;display: inline-block;line-height: 0;"></section></section></section></section></section></section><section style="display: inline-block;vertical-align: middle;width: auto;align-self: center;flex: 0 0 0%;height: auto;"><section style="transform: rotateZ(315deg);" powered-by="xiumi.us"><section style=""><section style="display: inline-block;width: 11px;height: 11px;vertical-align: top;overflow: hidden;border-style: solid;border-width: 0px 3px 3px 0px;border-color: rgb(15, 41, 76) rgb(111, 106, 139) rgb(111, 106, 139) rgb(15, 41, 76);"><section style="text-align: justify;" powered-by="xiumi.us"></section></section></section></section></section></section></section></section><section style="text-align: left;justify-content: flex-start;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;background-color: rgb(246, 211, 117);"><section style="text-align: center;font-size: 12px;color: rgb(255, 255, 255);letter-spacing: 4px;line-height: 1.8;" powered-by="xiumi.us"></section></section></section></section></section><section style="text-align: center;justify-content: center;display: flex;flex-flow: row nowrap;margin-bottom: 10px;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;flex: 0 0 auto;height: auto;box-shadow: rgb(0, 0, 0) 0px 0px 0px;align-self: flex-start;"><section style="justify-content: center;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgb(246, 211, 117);padding: 3px 10px;border-style: solid;border-width: 0px;border-color: rgb(62, 62, 62);align-self: flex-start;flex: 0 0 auto;"><section style="color: rgb(255, 255, 255);text-align: justify;font-size: 18px;letter-spacing: 2px;padding-right: 20px;padding-left: 20px;" powered-by="xiumi.us"><p style="white-space: normal;"><strong>举措三:爱心课堂·助老爱老</strong></p></section></section></section></section></section><section style="text-align: center;justify-content: center;margin-right: 0%;margin-left: 0%;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 90%;vertical-align: top;border-style: solid;border-width: 1px;border-color: rgb(54, 111, 167);flex: 0 0 auto;height: auto;background-color: rgb(255, 255, 254);align-self: flex-start;"><section style="text-align: justify;font-size: 14px;line-height: 2;letter-spacing: 1px;padding-right: 25px;padding-left: 25px;" powered-by="xiumi.us"><p style="white-space: normal;">营业厅、地推路演、社区活动等开设银龄课堂,立足于老年群体日常生活需求,教授智能手机使用小常识、机顶盒自助排障小技巧,讲解银龄专属服务、银龄专属产品,宣传防诈反诈知识等,将助老爱老服务渗透到老年人生活日常。</p></section><section style="justify-content: center;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: middle;width: auto;align-self: center;flex: 0 0 0%;height: auto;"><section style="transform: rotateZ(315deg);" powered-by="xiumi.us"><section style=""><section style="display: inline-block;width: 11px;height: 11px;vertical-align: top;overflow: hidden;border-style: solid;border-width: 3px 0px 0px 3px;border-color: rgb(111, 106, 139) rgb(62, 62, 62) rgb(62, 62, 62) rgb(111, 106, 139);"><section style="text-align: justify;" powered-by="xiumi.us"></section></section></section></section></section><section style="display: inline-block;vertical-align: middle;width: auto;align-self: center;flex: 100 100 0%;height: auto;margin-right: 10px;"><section style="display: inline-block;width: 100%;vertical-align: top;overflow-x: auto;" powered-by="xiumi.us"><section style="overflow: hidden;width: 200%;max-width: 200% !important;"><section style="display: inline-block;vertical-align: middle;width: 50%;" powered-by="xiumi.us"><section style="line-height: 0;"><section style="vertical-align: middle;display: inline-block;line-height: 0;"></section></section></section><section style="display: inline-block;vertical-align: top;width: 50%;" powered-by="xiumi.us"><section style="line-height: 0;"><section style="vertical-align: middle;display: inline-block;line-height: 0;"></section></section></section></section></section></section><section style="display: inline-block;vertical-align: middle;width: auto;align-self: center;flex: 0 0 0%;height: auto;"><section style="transform: rotateZ(315deg);" powered-by="xiumi.us"><section style=""><section style="display: inline-block;width: 11px;height: 11px;vertical-align: top;overflow: hidden;border-style: solid;border-width: 0px 3px 3px 0px;border-color: rgb(15, 41, 76) rgb(111, 106, 139) rgb(111, 106, 139) rgb(15, 41, 76);"><section style="text-align: justify;" powered-by="xiumi.us"></section></section></section></section></section></section><section style="text-align: justify;" powered-by="xiumi.us"></section><section style="text-align: left;justify-content: flex-start;display: flex;flex-flow: row nowrap;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;background-color: rgb(246, 211, 117);"><section style="text-align: center;font-size: 12px;color: rgb(255, 255, 255);letter-spacing: 4px;line-height: 1.8;" powered-by="xiumi.us"></section></section></section></section></section><section powered-by="xiumi.us"><p style="color: rgb(54, 111, 167);text-align: center;white-space: normal;"><span style="font-size: 14px;"><br/></span></p><p style="color: rgb(54, 111, 167);text-align: center;white-space: normal;"><span style="font-size: 14px;">中国广电重庆公司始终</span></p><p style="color: rgb(54, 111, 167);text-align: center;white-space: normal;"><span style="font-size: 14px;">用行动践行企业使命</span><br/></p><p style="color: rgb(54, 111, 167);text-align: center;white-space: normal;"><span style="font-size: 14px;">着力解决老年用户</span></p><p style="color: rgb(54, 111, 167);text-align: center;white-space: normal;"><span style="font-size: 14px;">最关心、最直接、最现实的问题</span></p><p style="color: rgb(54, 111, 167);text-align: center;white-space: normal;"><span style="font-size: 14px;">持续升级服务举措</span></p><p style="color: rgb(54, 111, 167);text-align: center;white-space: normal;"><span style="font-size: 14px;">用实际的服务行动</span><span style="font-size: 14px;">携手银龄一族跨越“数字鸿沟”</span></p><p style="color: rgb(54, 111, 167);text-align: center;white-space: normal;"><span style="font-size: 14px;">畅享更美好的数字生活</span></p></section><section style="text-align: center;color: rgb(54, 111, 167);" powered-by="xiumi.us"><p><strong><br/></strong></p></section></section><p style="display: none;"><mp-style-type data-value="3"></mp-style-type></p><p><br/></p><link rel="stylesheet" href="//www.aiwulongrencai.com/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_f2y" id="wcn_editor_css"/>

骑车逛一圈 发表于 2023-5-20 08:08:08

点赞了

wl_幸福_fM25E 发表于 2023-5-20 10:23:10

流浪的浪子 发表于 2023-5-20 11:42:36

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欣怡宝 发表于 2023-5-20 13:50:35

清新15923674 发表于 2023-5-21 08:57:55

服务要做到家家户户

未取名 发表于 2023-5-21 09:28:01

可以

一辈子的痕迹 发表于 2023-6-3 12:01:12

可以
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